Returns & Exchanges

At TNS Hair, we want you to love your look, which is why we offer a 30-day return policy on all unopened and unused hair products. For hygiene reasons, extensions and styling tools must be in their original packaging with all security seals intact to qualify for a refund.

Return Process

• 1.
  Initiate Your Request

  Log into your TNS Hair account or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags, accessories, and protective seals are still attached and undamaged.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via our portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.